Contact
Talk to us.
Whether you're integrating, comparing options, or already using NorthPole and something needs attention — there's a direct route below.
Direct routes
Pick the one that fits.
Writing to the right address gets you to someone who can actually answer, rather than through a triage queue.
These are email routes rather than a web form, so your message lands with a real inbox and you keep a copy of what you sent.
Faster than email
Some answers are already written down.
If your question is about how something works rather than about your specific account, these will be quicker.
Company
Where we are.
- Company
- NorthPole
- Building from
- Lagos, Nigeria
- Operating market
- Nigeria (V1)
- Products
- NorthPole Pay · NorthPole Money
- General enquiries
- hello@northpoletradelink.net
Reporting something urgent about your money?
If you believe your account has been accessed by someone else, write to support@northpoletradelink.net immediately and change your password. NorthPole will never ask you for your password, PIN or one-time code.
Or just start building.
You do not need to speak to anyone to get started. Create an account, explore test mode, and reach out when you have a question worth asking.